I get an error message saying that there is no active membership when I try to login
Please check that your registered e-mail address and password are correct.  If the error message still appears, please contact
Tue, 7 Dec, 2021 at 7:31 PM
How do I change my password?
You can change your password from your Profile section. 
Fri, 17 Apr, 2020 at 3:29 AM
What should I do when I forget my password?
Please reset your password by selecting "Forgot your password?" on the sign n page.
Tue, 7 Dec, 2021 at 7:36 PM
How to cancel my subscription?
To cancel your subscription, log in to your account and go to your Subscription page and select cancel.  The content uploaded during an active subs...
Mon, 17 Jan, 2022 at 1:16 PM
How do I delete my account?
To cancel a subscription, go to the Subscription section in your user setting.  In order to delete your account completely, please contact us at...
Tue, 7 Dec, 2021 at 7:35 PM
Where can I find my bookmarked songs?
By clicking the bookmark icon on a song collection, you can add the songs and collections to your bookmark list.  To find your bookmark list, go to yo...
Fri, 19 Nov, 2021 at 11:25 AM